As cases trend in the right direction, with some cities and/or states beginning to ease restrictions, Renters Warehouse is working with your Property Owner and our trusted vendors to timely and efficiently process all maintenance requests, including non-emergency requests, with your health and safety as a top priority. As always, please continue to submit your maintenance requests through your online portal or by calling our Center of Excellence at 1-844-793-4948.
Our team members will continue to work with an abundance of caution, wearing masks, frequently washing hands or using hand sanitizer, avoiding handshakes, and maintaining at least 6 feet of distance when meeting with clients or spending time inside your home. We have requested the same practices of our trusted vendors and respectfully request that our residents do the same.
If you are contacted regarding your maintenance request, or any other inspection or in-person interaction with a Renters Warehouse team member or vendor, and you are not feeling well, are displaying any COVID-19 symptoms, are high risk or have recently travelled to a high-risk area, please inform us immediately to ensure we can make appropriate arrangements to keep everyone safe.